FAQ

FAQS - BUYERS

  • Why can’t I view Editorial content?
  • Why can’t I view or participate in auctions?
  • How do I purchase content on account?
  • How do I purchase content via an auction and what rights am I purchasing?
  • Can other buyers see my max bid in an auction?
  • What is the Dashboard tab?
  • What is the Sets tab?
  • What is the Messages tab?
  • What is the Stock tab?
  • What is the Research tab?
  • What is the My Account tab?

FAQS – Contributors

  • What type of content does Diimex accept?
  • Can I view other Contributors content on the site?
  • What is the difference between Editorial and Creative content?
  • Do I need releases for my content?
  • How often will I be paid?
  • How do I participate in the Diimex Early Payment Facility (EPF)?
  • Will the file info come across with my images?
  • How do I upload my media content (Photos/Video)?
  • What file formats does Diimex accept?
  • Are there limits on file sizes or file types for uploads?
  • Is my Username and IP address viewable by other users?
  • How many images/videos can I upload in a single Set?
  • Why do my video uploads keep timing out?
  • If I upload content to Diimex can I still sell the content via my own website?
  • What is the Dashboard tab?
  • What is the Sets tab?
  • What is the Messages tab?
  • What is the Stock tab?
  • What is the Research tab?
  • What is the My Account tab?